Seller and scope
These terms will govern direct purchases of downloadable macOS and Windows software through subless.dev. “Subless”, “we”, and “us” mean the legal seller identified at checkout, in the order confirmation, and on the invoice. The same seller identity must be inserted in this section before any order is accepted.
If you buy mainly for personal purposes outside a trade or profession, you are a consumer. Mandatory consumer protections applicable to you take priority over any conflicting part of these terms. Product-specific terms shown before payment also form part of the contract.
Product information
Before purchase, each product page will state the material information needed to decide whether the software suits you, including:
- its main functions, licence type, and one-off price including applicable taxes;
- supported operating systems, minimum hardware, compatibility, and interoperability;
- any device, account, territory, or language limits;
- how the download, licence key, and updates are delivered; and
- the available support and any product-specific refund promise.
You are responsible for checking the disclosed system requirements before ordering. This does not reduce statutory conformity rights.
Ordering and contract formation
You can review and correct the order before using the final button that clearly indicates an obligation to pay. An automated acknowledgement only confirms receipt of the order. The contract is formed when we accept payment and send an order confirmation or make the download available, whichever occurs first.
The confirmation will be sent on a durable medium, normally email, and will include these terms, the product, total price, seller details, and any express consent concerning immediate digital delivery. We may refuse or cancel an order affected by fraud, sanctions, a clear pricing error, or inability to supply, and will return amounts received for that order.
Prices, taxes, and payment
Prices are shown in the currency and tax treatment stated at checkout. The final total is displayed before payment. A one-off price is not a subscription and will not renew automatically. Payment processing may be handled by a disclosed third-party provider under its own security and privacy terms.
You must use a payment method you are authorised to use. We do not charge extra merely because a particular consumer card is used, except where a charge is expressly lawful and shown before payment.
Delivery
Digital delivery occurs when the download, licence key, or access instructions are made available to you or to the digital location you selected. Unless another time is stated before purchase, delivery should begin without undue delay after the contract is formed.
Keep the order confirmation and a backup of the installer where the product permits it. If a delivery link does not work, contact hello@subless.dev so we can restore access or provide the remedy required by law.
Software licence
After full payment, you receive a personal, non-exclusive, non-transferable, perpetual licence to use the purchased version of the software on devices you own or control, subject to any product-specific device limit disclosed before purchase. “Perpetual” means the licence to that version does not expire; it is not a promise that every future operating system will remain compatible forever.
You may make reasonable backup copies. Unless mandatory law permits it, you may not:
- resell, sublicense, rent, share, or commercially distribute the software or licence key;
- circumvent licence or security controls;
- reverse engineer, decompile, or modify the software; or
- use the software to violate another person’s rights or applicable law.
Open-source components remain governed by their applicable licences, which prevail for those components.
Updates and future versions
We will provide updates, including security updates, required to keep the digital content in conformity for the period reasonably expected under applicable law. You should install notified updates within a reasonable time; we are not responsible for a problem caused only by a failure to install an update where the legal conditions for that exclusion are met.
Bug fixes and required conformity updates are not converted into a subscription. A major future version may be offered as an optional paid upgrade, but declining it does not revoke the licence to the version already purchased. Any different product-specific update commitment will be shown before purchase.
Fourteen-day withdrawal right
An EU consumer normally has 14 days to withdraw from a distance contract without giving a reason. For digital content not supplied on a tangible medium, that right is lost only after supply begins with your prior express consent and your acknowledgement that beginning supply means losing the withdrawal right.
If you choose immediate download, checkout will request that consent and acknowledgement separately; it will not be hidden in acceptance of these terms. The order confirmation will record your choice. If the legally required consent or acknowledgement was not obtained, your statutory rights remain unaffected.
To withdraw while the right remains available, send an unequivocal statement before the deadline to hello@subless.dev.
Model withdrawal wording
I hereby give notice that I withdraw from my contract for the following software: [product]. Ordered on: [date]. Order number: [number]. Consumer name: [name]. Consumer address: [address]. Date: [date].
Conformity and remedies
We must supply software that matches its description, functionality, compatibility, instructions, preview, and other contractual and legally expected qualities. For a one-off act of supply, Portuguese law makes the professional responsible for qualifying lack of conformity that exists on supply and becomes apparent within two years, without prejudice to legally required updates.
If the software is not supplied or lacks conformity, applicable law may entitle you to have it brought into conformity free of charge and within a reasonable time, or—when the statutory conditions are met—to a proportionate price reduction or termination and refund. Nothing in these terms replaces or limits those rights.
Support and security
Product pages will state the included support channel and any expected response window. You should report suspected security problems privately to hello@subless.dev and avoid publishing exploit details before a reasonable remediation opportunity.
Liability
Nothing in these terms excludes or restricts liability or remedies that cannot lawfully be excluded, including mandatory consumer rights and liability for fraud, wilful misconduct, death, or personal injury where applicable.
To the maximum extent permitted by law, Subless is not responsible for indirect or unforeseeable losses, loss caused by use contrary to disclosed instructions, or incompatibility with a system that did not meet the requirements disclosed before purchase. Consumers remain entitled to recover losses that are a foreseeable result of our breach under applicable law.
Personal data and cookies
Before sales begin, Subless will publish a privacy notice explaining the seller’s processing of order, payment, support, tax, fraud-prevention, and download-delivery data. Current browser storage practices are described in the Cookie Policy.
Changes to these terms
The version supplied with your order governs that purchase. We may update terms prospectively for new orders, but will not use a later version to remove an accrued right or materially reduce a commitment already made without a lawful basis and any consent the law requires.
Law, complaints, and disputes
These terms are governed by Portuguese law. If you are a consumer, this choice does not deprive you of mandatory protections or competent courts available under the law of your habitual residence.
Contact us first at hello@subless.dev. Before sales open, this section must identify the Portuguese alternative consumer dispute resolution entity or entities available or binding on the legal seller, with their websites. Consumers can consult the official Portuguese list of consumer ADR entities and the Electronic Complaints Book.
The former EU Online Dispute Resolution platform is not linked here because it was discontinued and its founding regulation was repealed with effect from 20 July 2025.
Official legal framework
Drafted against the current official texts of Decree-Law 24/2014 on distance contracts, Decree-Law 84/2021 on digital content and services, Law 144/2015 on consumer ADR, and Regulation (EU) 2024/3228 discontinuing the ODR platform. This list is context, not a substitute for legal review.